This program provides the learner with skills required for a Technical Support Analyst supporting the entire business environment. By completing the required modules, the learner can offer a wide range of invaluable skills to a business by advising on improvements to hardware or software configurations, and set them on the path to further job opportunities. Learners acquire a solid foundation of skills that are readily transferable to further studies and other career paths. It is recommended for Learners to have completed Module 1 and Module 2

Entrance Requirements

Learners are required to have knowledge, comprehension and application of English at Grade 10 or equivalent OR age exemption and relevant work experience.

Subjects

CompTIA Server+ 2009
CompTIA PDI+
Exchange Server:
Exam 70-236: Configuring Exchange Server 2007 OR Exam 70-662 Configuring Exchange Server 2010
SQL Server:
Exam 70-432: SQL Server 2008, Implementation and Maintenance
Active Directory:
Exam 70-640: Configuring Windows Server 2008 Active Directory
Mastering the Interview

Qualifications

IT Business Campus

Certificate of Completion / Competency upon successful completion of all modules

International Exams

CompTIA Server+ 2009

CompTIA PDI+ 2009

Exchange Server:

Exam 70-236 OR Exam 70-662

SQL Server:

Exam 70-432

Active Directory:

Exam 70-640

Job Opportunities (Suggestions Only)

Computer Technician

Tech Support

IT Managers

Course Duration

12 Months

Excludes                      :          International Exam Vouchers and Textbooks

                                               (Please enquire about pricing for these separately)                                                          

Additional Costs           :         Exam Fee : R350.00

                                              Headset : R80.00

                                              Graduation Fee : R225.00