This program provides the learner with skills required for a Computer Technician supporting the consumer. By completing the required modules, the learner can offer a wide range of invaluable skills to a business and set them on the path to further job opportunities. Learners acquire a solid foundation of skills that are readily transferable to further studies and other career paths

Entrance Requirements

Learners are required to have knowledge, comprehension and application of English at Grade 10 or equivalen OR age exemption and relevant work experience.

Subjects

PC Basics (International Computer Drivers Licence)
CompTIA Strata
Customer Service: Critical Elements of Customer Service
CompTIA A+ 701 and 702 (2011 Update)
CompTIA Network+ 2009
Telemarketing: Using the Telephone as a Sales Tool
CompTIA Linux+ 2009
CompTIA Server+ 2009
Microsoft Certified Desktop Technician (MCDST)
Microsoft Excel 2007 Level I - III
Word 2007 - Level I to III
CompTIA PDI+ 2009
Microsoft MCITP Consumer Support Technician on Windows Vista    
Exam 70-620: Configuring Microsoft Windows Vista Client 2009
Exam 70-623: Supporting and Troubleshooting Applications on Microsoft Vista Client for Consumer Support Technicians
OR
Microsoft MCITP Consumer Support Technician on Windows 7
Exam 70-680: Configuring Windows 7
Exam 70-685: Windows 7, Enterprise Desktop Support Technician
Mastering the Interview

Qualifications

IT Business Campus

Certificate of Completion / Competency upon successful completion of all modules

International Exams

CompTIA Strata

CompTIA A+ 701 and 702

CompTIA Network+ 2009

CompTIA Linux+ 2009

CompTIA Server+ 2009

Microsoft Excel 2007

Microsoft Word 2007

CompTIA PDI+ 2009

Microsoft MCITP Consumer Support Technician on Windows Vista    

Exam 70-620

Exam 70-623

Microsoft MCITP Consumer Support Technician on Windows 7

Exam 70-680

Exam 70-685

Job Opportunities (Suggestions Only)

Computer Technician

Tech Support

Course Duration

18 Months

Excludes                      :          International Exam Vouchers and Textbooks

                                               (Please enquire about pricing for these separately)                                                          

Additional Costs          :          Exam Fee : R350.00

                                              Headset : R80.00

                                              Graduation Fee : R225.00