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Soft Skills

  • Building with the Basics: Grammar and Punctuation
    R895.00 Building with the Basics: Grammar and Punctuation

  • Business Ethics for the Office
    R1,999.00 Business Ethics for the Office
    Online Instructor Led with Live Role Plays Includes Pre-Test, Post-Test & Workbook What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem...

  • Call Center Training: Sales and Customer Service Training for Call Center Agents
    R1,999.00 Call Center Training: Sales and Customer Service Training for Call Center Agents
    Online Instructor Led with Live Role Plays Includes Pre-Test, Post-Test & Workbook Call centers, whether we choose to embrace them or cannot stand being interrupted by their calls, are a business element that is here...

  • Customer Service: Critical Elements of Customer Service
    R1,999.00 Customer Service: Critical Elements of Customer Service
    Online Instructor Led with Live Role Plays Includes Pre-Test, Post-Test & Workbook   All of us serve customers, whether it's an external customer purchasing your product, or an internal customer like your...

  • E-Mail Gems
    R895.00 E-Mail Gems
    Product Description             Introduction             Email...

  • Marketing and Sales
    R1,999.00 Marketing and Sales
    Online Instructor Led with Live Role Plays Includes Pre-Test, Post-Test & Workbook     A small marketing budget doesn’t mean you can’t meet your goals and business objectives – you...

  • Mastering the Interview
    R1,999.00 Mastering the Interview
    Online Instructor Led with Live Role Plays Includes Pre-Test, Post-Test & Workbook Going to an interview is one of the key elements of the job search process, and as with any skill, we get better at it with...

  • Motivation Training: Motivating Your Workforce
    R1,999.00 Motivation Training: Motivating Your Workforce
    Online Instructor Led with Live Role Plays Includes Pre-Test, Post-Test & Workbook It’s no secret. Employees who feel they are valued and recognized for the work they do are more motivated, responsible, and...

  • Professional Writing Skills
    R895.00 Professional Writing Skills
    Course Content Writing IntroductionWriting effectively - style overviewWriting efficiently - process overviewSetting Goals & Analysing Your WritingWriting CommandmentsCommandment 1 - Know your audienceGeometric...

  • Skills for the Administrative Assistant
    R1,999.00 Skills for the Administrative Assistant
    Online Instructor Led with Live Role Plays Includes Pre-Test, Post-Test & Workbook     We all want some measure of success in life. However, our work should not be a burden to us, and our offices...

  • Speak Smart: Oral Grammar
    R895.00 Speak Smart: Oral Grammar

  • Taking the Grr out of Grammar
    R895.00 Taking the Grr out of Grammar

  • Team Building: Developing High Performance Teams
    R1,999.00 Team Building: Developing High Performance Teams
    Online Instructor Led with Live Role Plays Includes Pre-Test, Post-Test & Workbook     The difference between a high-performance team and an average team is enormous. Average teams often struggle...

  • Teamwork: Building Better Teams
    R1,999.00 Teamwork: Building Better Teams
    Online Instructor Led with Live Role Plays Includes Pre-Test, Post-Test & Workbook This one-day workshop will help you teach participants: About the different kinds of teams How to develop team norms About the...

  • Telemarketing: Using the Telephone as a Sales Tool
    R1,999.00 Telemarketing: Using the Telephone as a Sales Tool
    Online Instructor Led with Live Role Plays Includes Pre-Test, Post-Test & Workbook This one-day workshop will show participants how the telephone can supplement, enhance, and sometimes replace other means of marketing...